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There is no need to wait for spare parts: A fully equipped container at the customer’s site. Source: Busch Brazil.

A Container Full of Spare Parts

39 hours by car or 3.5 hours by plane: There are almost 3,000 km between the headquarters of our Brazilian sales company in Jarinu and the northeast of Brazil. Nevertheless, in order to be able to offer a customer the necessary maintenance work immediately at any time, we have set up a container with spare parts. One of our service technicians is always on site to carry out the maintenance work.

Wind energy has established itself in Brazil and continues to gain in importance. It is our country’s second most important energy source and Brazil is continuing to expand its wind parks. The northeast of our country in particular offers excellent natural conditions for wind turbines. This is also where a rotor blade manufacturer is based.

This customer uses R5 RA vacuum pumps for resin infusion – a total of over 500 individual pumps. Thanks to the container set up on site, spare parts are immediately available so that there are no delays due to waiting times despite the distance to our Brazilian location. Our colleague has spent seven years as field service technician throughout Brazil and now works exclusively for this customer.