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CONTACT FORM

Call Us

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+1-800-USA-PUMP

Mon - Fri | 8am - 6pm (GMT-5)

Service request

+1-888-BUSCH-US

E-Mail Us

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info@buschusa.com

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Reduce your production downtime

Get to know OTTO. Our digital services.

factory

Did you know:
70% of downtime falls into 4 categories.
Intelligent IoT solutions can help.

  • Factories lose 3.18 h of minor downtime per day.
    Each less than 10 minutes (hidden downtime).
  • Factories lose 2.64 h per day to equipment failures.
  • An average factory spends < 1 h a day on preventive maintenance activity.
  • An average factory spends 0.98 h a day in changeover time.
Source: Food Engineering Mag (UK)


How intelligent IoT solutions can help:

  • 25% less downtime
  • 15% faster mean time to repair
  • Up to 20% first-time fix rate
Source: Analysis of >100,000 compressors at 35,000 production sites globally

What is OTTO?

OTTO is the digital service innovation by Busch Vacuum Solutions. Condition monitoring of your vacuum pumps. Combined with attractive service packages.

 Discover packages
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What's in for you?

Track your vacuum pump's performance
You can track everything via the Busch IoT dashboard and the Busch Vacuum App. With the information at hand, you can analyze the last month’s performance and optimize your processes.

Let us do the monitoring
Want to lean back and let us do the work? No problem! Choose one of our service packages and we will take care of the monitoring. Explore the different packages below.

How does it work?

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    Sensors data: Busch installs a proprietary sensor package at your vacuum pumps, which collects and processes data. The data is stored in the Busch cloud via a mobile connection.

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    Condition monitoring and data interpretation: The IoT dashboard provides all collected performance data 24/7. The data is interpreted, and performance trends are shown. To optimize your production, Busch is providing a summarizing report as well as recommendations for more efficient operation.

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    Service by Busch: Lean back! Based on data analysis, Busch is taking care of preventive maintenance, i.e. sending the service technician if needed.

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    Sensors data: Busch installs a proprietary sensor package at your vacuum pumps, which collects and processes data. The data is stored in the Busch cloud via a mobile connection.

  • getMedia

    Condition monitoring and data interpretation: The IoT dashboard provides all collected performance data 24/7. The data is interpreted, and performance trends are shown. To optimize your production, Busch is providing a summarizing report as well as recommendations for more efficient operation.

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    Service by Busch: Lean back! Based on data analysis, Busch is taking care of preventive maintenance, i.e. sending the service technician if needed.

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ALL OTTO PACKAGES IN COMPARISON

Three different packages. Choose your perfect OTTO.

OTTO comes in three different packages tailored to your needs.
Whether you want to take care of the monitoring yourself or want Busch to take the lead.
Let the right OTTO become a team member and improve your service operations.


 OTTO Starter1
The self-service solution		OTTO Standard
The comfort solution		OTTO Advanced
The all-inclusive solution
Vacuum pump monitoring
Number of registered vacuum pumps3unlimitedunlimited
Number of registered users39unlimited
Condition monitoring of connected vacuum pumps via appiconsfull datafull data
Condition monitoring of connected vacuum pumps via dashboardiconsiconsicons + values
Monthly vacuum pump report in IoT dashboard ✓✓
Monthly vacuum pump report via e-mail to customer admin ✓✓
Online assistance* in app ✓✓
Download vacuum pump data  ✓
Notifications (alerts / warnings)
Alerts and warnings via app and dashboard✓✓✓
Alerts and warnings via e-mail✓✓✓
Read confirmation of notifications in app and dashboard ✓✓
Maintenance
Maintenance notifications via app and dashboard✓✓✓
Maintenance notifications via e-mail✓✓✓
Preferred appointment scheduling at our field service ✓✓
Predictive maintenance  ✓
Extended warranty**  unlimited

*coming soon
**The extended warranty is only granted for new vacuum pumps or vacuum pumps overhauled by Busch.
1During the first six months (trial phase) of OTTO Starter you will benefit from all functions and features of OTTO Standard without additional cost

Your Digital Assistant. Your Benefits.

Efficiency: Less cost of ownership

  • Operation of vacuum pumps within optimum range
  • Avoid expensive maintenance administration
  • No unexpected maintenance work

Higher uptime: More productivity

  • Smooth production processes
  • Extended service intervals
  • Prevention of breakdowns and unnecessary set-up times

Peace of mind: More valuable time

  • Detection of problems before they become problems
  • Avoid risks and costs associated with unplanned downtimes
  • Analyze monthly performance

FAQ

How does OTTO monitor my vacuum pumps?

Depending on your preferences, two different ways of monitoring your vacuum equipment are possible:

Which data is OTTO monitoring?

OTTO monitors all relevant vacuum pump data, for example:

  • Oil temperature
  • Ambient temperature
  • Exhaust pressure
  • Inlet pressure
  • Oil level
  • Vibration level
  • Energy consumption
  • Running hours
  • Remaining time until next maintenance

For which vacuum pumps is OTTO available?

The following products are directly equipped with the Busch IoT Kit and ready for OTTO:

  • R5 RA 0160 – 1600 A
  • R5 RD 0200 – 0360 A
  • MINK MV 0312 B
  • MINK MV 0502/0602 B
  • MINK MV 1202 A/B
  • MINK MM 1202–1252 AV
  • MINK MM 1322 AV
  • MINK MM 1402/1502 AV
  • MINK MM 1104–1142 BV

However, we are constantly extending the products suitable for OTTO.

Can I retrofit my existing vacuum pumps?

Depending on the type of your vacuum pumps, we can retrofit them with our Busch IoT kit. Please contact us for more information.

How do I know which OTTO package meets my process requirements?

The three OTTO packages are tailored to different customer needs and requirements.
Compare packages

If you would like to have more information, please contact your local Busch representative. Our service experts are happy to support you and to find a solution tailored to your process requirements.

Is it possible to switch from one OTTO package to another?

Yes, it is. The minimum duration for OTTO is 24 months, but you can always upgrade to a higher service level.

Is it possible to have different OTTO packages for my IoT vacuum pumps?

Sure. It is possible to have different OTTO packages for your IoT vacuum pumps. Our objective is to always meet your requirements and to support you in the best possible way.

How is OTTO charged?

OTTO is charged on a monthly basis depending on your selected packages. Besides the low monthly rates per vacuum pump, there are no hidden hardware or installation fees. Please contact your local Busch representative for more information on the monthly fees.

Is it also possible to monitor other vacuum pumps than Busch IoT vacuum pumps?

Of course, it is. You can add all types of vacuum pumps from all brands to your IoT dashboard and Busch Vacuum App. However, the live tracking is only possible for connected Busch IoT vacuum pumps.

I am not sure if OTTO is helping me in my processes. Is it possible to test OTTO?

We are convinced OTTO will optimize your process and operations. However, there is the possibility to test OTTO.

The Busch Vacuum App is available free of charge in the Apple app store and Google play store.

Get in contact

Does OTTO comply with all EU data protection regulations?

Yes. OTTO fulfills the highest data privacy and security standards with data being hosted under strict EU regulations.

What hardware requirements does OTTO have?

  • Suitable Busch vacuum pump
  • Minimum 2G cellular network connection at point of installation
  • Power supply 100-240VAC 50/60Hz available near the vacuum pump