Reduce your production downtime
Get to know OTTO. Our digital services.
Did you know:
70% of downtime falls into 4 categories.
Intelligent IoT solutions can help.
- Factories lose 3.18 h of minor downtime per day.
Each less than 10 minutes (hidden downtime). - Factories lose 2.64 h per day to equipment failures.
- An average factory spends < 1 h a day on preventive maintenance activity.
- An average factory spends 0.98 h a day in changeover time.
How intelligent IoT solutions can help:
- 25% less downtime
- 15% faster mean time to repair
- Up to 20% first-time fix rate
What's in for you?
Track your vacuum pump's performanceYou can track everything via the Busch IoT dashboard and the Busch Vacuum App. With the information at hand, you can analyze the last month’s performance and optimize your processes.
Let us do the monitoring
Want to lean back and let us do the work? No problem! Choose one of our service packages and we will take care of the monitoring. Explore the different packages below.
How does it work?
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Sensors data: Busch installs a proprietary sensor package at your vacuum pumps, which collects and processes data. The data is stored in the Busch cloud via a mobile connection.
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IoT Box: The IoT box is available for many of our vacuum pumps. It constantly monitors process state and vacuum pump conditions (e.g. ambient temperature, oil temperature, etc.).
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Condition monitoring and data interpretation: The IoT dashboard provides all collected performance data 24/7. The data is interpreted, and performance trends are shown. To optimize your production, Busch is providing a summarizing report as well as recommendations for more efficient operation.
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Service by Busch: Lean back! Based on data analysis, Busch is taking care of preventive maintenance, i.e. sending the service technician if needed.
-
Sensors data: Busch installs a proprietary sensor package at your vacuum pumps, which collects and processes data. The data is stored in the Busch cloud via a mobile connection.
-
IoT Box: The IoT box is available for many of our vacuum pumps. It constantly monitors process state and vacuum pump conditions (e.g. ambient temperature, oil temperature, etc.).
-
Condition monitoring and data interpretation: The IoT dashboard provides all collected performance data 24/7. The data is interpreted, and performance trends are shown. To optimize your production, Busch is providing a summarizing report as well as recommendations for more efficient operation.
-
Service by Busch: Lean back! Based on data analysis, Busch is taking care of preventive maintenance, i.e. sending the service technician if needed.
ALL OTTO PACKAGES IN COMPARISON
Three different packages. Choose your perfect OTTO.
OTTO comes in three different packages tailored to your needs.Whether you want to take care of the monitoring yourself or want Busch to take the lead.
Let the right OTTO become a team member and improve your service operations.
| OTTO Starter1 The self-service solution | OTTO Standard The comfort solution | OTTO Advanced The all-inclusive solution | |
| Vacuum pump monitoring | |||
| Number of registered vacuum pumps | 3 | unlimited | unlimited |
| Number of registered users | 3 | 9 | unlimited |
| Condition monitoring of connected vacuum pumps via app | icons | full data | full data |
| Condition monitoring of connected vacuum pumps via dashboard | icons | icons | icons + values |
| Monthly vacuum pump report in IoT dashboard | ✓ | ✓ | |
| Monthly vacuum pump report via e-mail to customer admin | ✓ | ✓ | |
| Online assistance* in app | ✓ | ✓ | |
| Download vacuum pump data | ✓ | ||
| Notifications (alerts / warnings) | |||
| Alerts and warnings via app and dashboard | ✓ | ✓ | ✓ |
| Alerts and warnings via e-mail | ✓ | ✓ | ✓ |
| Read confirmation of notifications in app and dashboard | ✓ | ✓ | |
| Maintenance | |||
| Maintenance notifications via app and dashboard | ✓ | ✓ | ✓ |
| Maintenance notifications via e-mail | ✓ | ✓ | ✓ |
| Preferred appointment scheduling at our field service | ✓ | ✓ | |
| Predictive maintenance | ✓ | ||
| Extended warranty** | unlimited | ||
*coming soon
**The extended warranty is only granted for new vacuum pumps or vacuum pumps overhauled by Busch.
1During the first six months (trial phase) of OTTO Starter you will benefit from all functions and features of OTTO Standard without additional cost
Your Digital Assistant. Your Benefits.
Efficiency: Less cost of ownership
- Operation of vacuum pumps within optimum range
- Avoid expensive maintenance administration
- No unexpected maintenance work
Higher uptime: More productivity
- Smooth production processes
- Extended service intervals
- Prevention of breakdowns and unnecessary set-up times
Peace of mind: More valuable time
- Detection of problems before they become problems
- Avoid risks and costs associated with unplanned downtimes
- Analyze monthly performance
FAQ
How does OTTO monitor my vacuum pumps?
Depending on your preferences, two different ways of monitoring your vacuum equipment are possible:
- Platform solution: Busch IoT dashboard
- Mobile devices: Busch Vacuum App
Which data is OTTO monitoring?
OTTO monitors all relevant vacuum pump data, for example:
- Oil temperature
- Ambient temperature
- Exhaust pressure
- Inlet pressure
- Energy consumption
- Running hours
- Remaining time until next maintenance
For which vacuum pumps is OTTO available?
The following products are directly equipped with the Busch IoT Kit and ready for OTTO:
- R5 RA 0160 – 0302 D
- R5 RA 0165 – 0305 D
- R5 RA 0750 A
- R5 RA 0400 – 0630 C
- R5 RA 0160 – 1600 A
- R5 RD 0200 – 0360 A
- R5 RA 1000–1600 B
- R5 RA 0840 A PLUS
- R5 RA 1000/1600 A PLUS
- MINK MV 0312 B
- MINK MV 0502/0602 B
- MINK MV 1202 A/B
- MINK MM 1202–1252 AV
- MINK MM 1324–1322 AV
- MINK MM 1402/1502 AV
- MINK MM 1104–1142 BV
- COBRA NC 0100–0300 B
- COBRA NC 0400–1000 B
- COBRA NC 2500 B
- COBRA NX 0450/0650 A
- COBRA NX 0950 A
- COBRA NX 0950 A PLUS
However, we are constantly extending the products suitable for OTTO.
Can I retrofit my existing vacuum pumps?
Depending on the type of your vacuum pumps, we can retrofit them with our Busch IoT kit. Please contact us for more information.
How do I know which OTTO package meets my process requirements?
The three OTTO packages are tailored to different customer needs and requirements.
If you would like to have more information, please
contact your local Busch representative. Our service experts are happy to support you and to find a solution tailored to your process requirements.
Is it possible to switch from one OTTO package to another?
Yes, it is. The minimum duration for OTTO is 24 months, but you can always upgrade to a higher service level.
Is it possible to have different OTTO packages for my IoT vacuum pumps?
Sure. It is possible to have different OTTO packages for your IoT vacuum pumps. Our objective is to always meet your requirements and to support you in the best possible way.
How is OTTO charged?
OTTO is charged on a monthly basis depending on your selected packages. Besides the low monthly rates per vacuum pump, there are no hidden hardware or installation fees. Please contact your local Busch representative for more information on the monthly fees.
Is it also possible to monitor other vacuum pumps than Busch IoT vacuum pumps?
Of course, it is. You can add all types of vacuum pumps from all brands to your IoT dashboard and Busch Vacuum App. However, the live tracking is only possible for connected Busch IoT vacuum pumps.
I am not sure if OTTO is helping me in my processes. Is it possible to test OTTO?
We are convinced OTTO will optimize your process and operations. However, there is the possibility to test OTTO.
The Busch Vacuum App is available free of charge in the
Apple app store and
Google play store.
Does OTTO comply with all EU data protection regulations?
Yes. OTTO fulfills the highest data privacy and security standards with data being hosted under strict EU regulations.
What hardware requirements does OTTO have?
- Suitable Busch vacuum pump
- Minimum 2G cellular network connection at point of installation
- Power supply 100-240VAC 50/60Hz or 24VDC available near the vacuum pump
Is the OTTO digital service also working with ATEX vacuum pumps?
Not in the moment, but we are working on a solution.
