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Contact Pump registration
Canada

Field Service

Preventive maintenance, on-site repairs or 24/7 breakdown support. For maximum availability of your vacuum and overpressure equipment.

Busch Field Service

Service at your premises. For all our products and most other brands. From small vacuum pumps in tabletop packaging machines to large-scale systems. From butcher shops to semicon fabs.

We carry out routine services as needed. Planned around your needs to cause as little disruption or downtimes as possible. In case of failures, we are there to help. 24 hours a day, seven days a week, 365 days a year.

Whether you need technical assistance, want to get a system health check or simply have a question about your equipment, we are happy to help. Whatever the problem, you can always rely on us.

Or call us directly: +1 800 363 63 60

What you get

Dedicated local service experts

  • Your dedicated Field Service expert only one call away
  • Short reaction times thanks to mobile service units around the world
  • Service visits and quick fix on site
  • 24/7 breakdown support without having to enter a contract

Limited risk of breakdowns

  • No production downtimes thanks to synchronized service visits
  • Reduced risk of unexpected breakdowns
  • Support for the products of many manufacturers
  • Different lifecycles of wearing parts and all process requirements taken into account

High Busch standards

  • 12 months Busch warranty on every maintenance
  • Genuine spare parts and consumables
  • Experienced service technicians with access to our global network of expertise
  • Servicing work in accordance with manufacturers’ specifications

How it works

field_service_how_it_works
After visiting your site, we will compile a list of your vacuum and overpressure equipment along with the specific process requirements.

Based on this information, we will prepare a detailed quotation with the relevant service products and options that you can select. Once you have placed your order, we carry out the service at agreed dates and times.

We will keep detailed records of our work, including all costs for the spare parts and consumables used.

Should more extensive maintenance be necessary, we will inform you in advance and clarify the type and scope of the work required.