Warranty

Busch LLC -  Warranty

Busch Semiconductor Vacuum Group, LLC - Warranty

Limited Standard Warranty
of Busch, LLC

Revised 02/01/2017

Busch, LLC ("Busch") warrants that all products furnished by it are free from defects in material and workmanship at the time of shipment for a period as indicated: All Busch vacuum pumps, unless otherwise stated, are covered by an 18-month warranty from the date of shipment, or 12 months from the date of installation, whichever occurs first; Reconditioned vacuum pumps are covered by a 12-month warranty from the date of shipment; Other Busch parts and components carry a 90-day warranty from the date of shipment.


The Limited Standard Warranty is valid only when the product has been properly installed, used in a normal manner, and serviced according to the operating manual. This Warranty shall not extend to products that have been misused, neglected, altered, or repaired without Busch factory authorization during the warranty period. The replacement of wear items including, but not limited to, seals, bearings, couplings, oil drain plugs, oil fill plugs etc., made in connection with normal service, are not covered by this Warranty. We highly recommend the use of Busch oils and parts to achieve documented performance and efficient operation. The use of oils or parts other than Busch could limit the life expectancy of the product and may void any warranties. Operating conditions beyond Busch's control such as improper voltage, excessive ambient temperatures, or other conditions that would affect the performance or life of the product will also cause the Warranty to become void.

When warranty evaluation is requested to be conducted in the field, the Purchaser is responsible for all non-warranty related expenses including but not limited to travel expenses, travel labor, installation & removal costs, etc and a Purchase Order will be required regardless of the results of the warranty evaluation.

Permission to return Product(s) for warranty repair must be obtained from Busch, and all returns must be prepaid to the Busch factory. Removal of Product(s) from installation is the Purchaser's responsibility. All Product(s) returned must be properly decontaminated and/or do not contain any residues of harmful substances and must be accompanied by a completed Declaration of Decontamination form. If, after examination, the product or part is found to be defective, it will be repaired or replaced on a no-charge basis and returned, EX WORKS ORIGIN (EXW Origin); Incoterms 2010, domestic shipments only. If it is determined that the Warranty has not been breached by Busch, then the usual charges for repair or replacement will be made, EX WORKS ORIGIN (EXW Origin); Incoterms 2010, domestic shipments only. Parts or products that are obsolete or those made to special order are not returnable. Replacement or repaired products will be covered by this Limited Standard Warranty for the remainder of the original product's warranty period as stated above.

This Limited Standard Warranty applies only to the above and is for the period set forth. Busch's maximum liability shall not, in any case, exceed the contract price for the product, part, or component claimed to be defective; and Busch assumes no liability for any special, indirect, or consequential damages arising from defective equipment.

BUSCH DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL BUSCH BE LIABLE FOR ANY INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM THE OPERATION OR USE OF THE PRODUCT.


 

Limited Standard Warranty
of Busch Semiconductor Vacuum Group, LLC

Revised 02/01/2017

Busch Semiconductor Vacuum Group, LLC ("Busch") warrants that all products furnished by it are free from defects in material and workmanship at the time of shipment for a period as indicated: All Busch vacuum pumps, unless otherwise stated, are covered by an 18-month warranty from the date of shipment, or 12 months from the date of installation, whichever occurs first; Reconditioned vacuum pumps are covered by a 12-month warranty from the date of shipment; Other Busch parts and components carry a 90-day warranty from the date of shipment.


The Limited Standard Warranty is valid only when the product has been properly installed, used in a normal manner, and serviced according to the operating manual. This Warranty shall not extend to products that have been misused, neglected, altered, or repaired without Busch factory authorization during the warranty period. The replacement of wear items including, but not limited to, seals, bearings, couplings, oil drain plugs, oil fill plugs etc., made in connection with normal service, are not covered by this Warranty. We highly recommend the use of Busch oils and parts to achieve documented performance and efficient operation. The use of oils or parts other than Busch could limit the life expectancy of the product and may void any warranties. Operating conditions beyond Busch's control such as improper voltage, excessive ambient temperatures, or other conditions that would affect the performance or life of the product will also cause the Warranty to become void.

When warranty evaluation is requested to be conducted in the field, the Purchaser is responsible for all non-warranty related expenses including but not limited to travel expenses, travel labor, installation & removal costs, etc and a Purchase Order will be required regardless of the results of the warranty evaluation.

Permission to return Product(s) for warranty repair must be obtained from Busch, and all returns must be prepaid to the Busch factory. Removal of Product(s) from installation is the Purchaser's responsibility. All Product(s) returned must be properly decontaminated and/or do not contain any residues of harmful substances and must be accompanied by a completed Declaration of Decontamination form. If, after examination, the product or part is found to be defective, it will be repaired or replaced on a no-charge basis and returned, EX WORKS ORIGIN (EXW Origin); Incoterms 2010, domestic shipments only. If it is determined that the Warranty has not been breached by Busch, then the usual charges for repair or replacement will be made, EX WORKS ORIGIN (EXW Origin); Incoterms 2010, domestic shipments only. Parts or products that are obsolete or those made to special order are not returnable. Replacement or repaired products will be covered by this Limited Standard Warranty for the remainder of the original product's warranty period as stated above.

This Limited Standard Warranty applies only to the above and is for the period set forth. Busch's maximum liability shall not, in any case, exceed the contract price for the product, part, or component claimed to be defective; and Busch assumes no liability for any special, indirect, or consequential damages arising from defective equipment.

BUSCH DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL BUSCH BE LIABLE FOR ANY INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM THE OPERATION OR USE OF THE PRODUCT.