Data protection

Busch is committed to maintaining full confidentiality and complete privacy regarding identifiable personal data obtained during your use of this website or any sub-sites thereof. In the following, we have provided information about the collection of personal data when using our website

If you are located in the European Union, you can find the global data protection statement pursuant to GDPR here.

Data collection and use of IP addresses

You can use the contact form to share information such as the following personal information with Busch: name, form of address, business address, email address and telephone numbers. Busch and its subsidiaries use this information for the sole purpose of contacting you and sending you the desired information.

If we receive an IP address from your computer, this is used for the sole purpose of determining the location of the IP address in order to automatically display the Busch agency responsible for your country or region. If your computer provides the relevant information, we use the language set as the default for your browser (if available) for our website as we assume that this is your preferred language.

We also analyze the use of each page (click rate and frequency) to determine the level of interest in our provided content and to continually improve the content and usefulness of our online presence. In this context, we are not interested in individual IP addresses and also do not track them. We only use the cumulated usage data of all visitors to our site.

  1. Disclosure to third parties
    Busch will not deliberately disclose your personal data to third parties (people or organisations not associated with Busch) for marketing purposes or for other purposes unless it is required by law.
  2. International storage and transfer of information
    The personal information collected on this website can be transmitted to any of Busch's offices worldwide, including to offices outside of the European Union (EU). This website can be viewed and hosted all over the world, even in countries (like the United States of America) where there are no laws in place that regulate the use and transfer of identifiable personal data. Use of this website implies your consent to the international transfer and storage of this type of information.
  3. Declaration of consent
    Use of this website implies your consent with our collection, use and storage of your data in line with the descriptions in this data protection policy and in other places on this website. We reserve the right to change this data protection policy from time to time. We will provide notice of these types of changes by updating this data protection policy accordingly.

    If you have questions about data protection, please send us an e-mail to:


Web analytics services

Busch uses the following third party web analytics and tracking services as described in detail below.

  1. Google Analytics
    1. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. If IP anonymization is activated on this website, the IP address will, however, be truncated by Google in advance within member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and be truncated there. Google will use this information on behalf of the operator of this website in order to assess the use of the website, collect reports of our website activities, and to provide additional services associated with website and Internet usage with respect to the website operator.
    2. The IP address transmitted by your browser in the context of Google Analytics will not be associated with other Google data.
    3. You can prevent the storage of cookies by selecting the appropriate settings in your browser; however, please note that if you do this you may not be able to use all functions on this website to their full extent. In addition, you can prevent data created by the cookie and related to your use of the website (including your IP address) from being transmitted to Google, and prevent this data being processed by Google by downloading and installing the browser plugin provided by Google:

      Instead of a browser plugin, or within browsers on mobile devices, an opt-out cookie can be set using the following link: Deactivate Google Analytics.

      The opt-out cookie prevents future data collection by Google Analytics on this website. However, it only works in this browser and for this domain. If your cookies in this browser have been deleted, you do not need to click on the above-mentioned link again.
    4. This website uses Google Analytics with the "_anonymizeIp()" extension. This means that the IP addresses are processed in truncated form, which means that it is not possible to relate them to an individual. If a link to an individual is associated with the data collected concerning you, this will be immediately excluded and the personal data will therefore be immediately erased.
    5. Demographic features of Google Analytics
      This website uses the "demographic features" function of Google Analytics to create reports containing information about age, gender and interests of visitors. This data comes from interest-based advertising by Google and from visitor data from third-party providers, including Google Accounts, Gmail, YouTube and Google Display Network. The data cannot be assigned to a specific person. You may opt out of this functionality at any time by using the ad settings in your Google Account or opt out of the collection of your information by Google Analytics as described in this section.
    6. We use Google Analytics to analyze the use of our website and improve it on an ongoing basis. We can use the statistics we obtain to improve our offering, and to make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has committed to the EU-U.S. Privacy Shield The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR.
    7. Information regarding the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:, data protection overview:, as well as the data privacy statement:
  2. Google AdWords Conversion Tracking

    This website uses Google AdWords Conversion Tracking. The Conversion Tracking cookie is activated in the user's browser by Google AdWords when you click one of the adverts transmitted by Google. These cookies expire after 30 days. They are not used to collect personal identification data. If the user visits a certain page on this website and the cookie has not yet expired, Google and Busch will know that the user has clicked on the ad and has been directed to that page. Every Google AdWords customer receives a different cookie. As a result, cookies cannot be traced via the AdWords customer's website. Conversion statistics are generated from the data collected by the conversion cookies for AdWords customers who have selected conversion tracking. AdWords customers are notified of the total number of users who have clicked on the ad and have been redirected to a conversion tracking page. However, they do not receive any information that they can use to personally identify users. If you do not wish to participate in the tracking program, you can easily refuse to use this program by disabling the Google conversion tracking cookie in the personal settings of your Internet browser. You can also deactivate conversion tracking cookies at any time by setting your browser to block cookies from "".
  3. Google Tag Manager
    1. This website uses the Google Tag Manager as part of Google Analytics. Tags are small code elements on our website which are used, among other things, to measure traffic and visitor behavior, capture the impact of online advertising and social media, use remarketing and targeting, and to test and optimize the website. Google Tag Manager is a solution that allows Busch to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been implemented at domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
    2. Further information on Google Tag Manager is available online at:
  4. Google Analytics Remarketing
    1. Our website uses the functions of Google Analytics Remarketing together with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
    2. This function enables the advertising target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
      Once you give your permission, Google will link your web and app browsing history to your Google Account for that purpose. This way, the same personalized advertising messages can be delivered to every device you sign in with your Google Account.
    3. To support this feature, Google Analytics collects Google-authenticated ID's of users that are temporarily linked to our Google Analytics data to define and create cross-device ad targeting.
      You can permanently object to cross-device remarketing/targeting by disabling personalized advertising in your Google Account by following this link:
      Further information and the data protection regulations can be found in Google's data protection declaration at:
      You can prevent the storage of cookies as further described in the section"Web analytics services"of this data protection statement.
  5. Bing Ads Conversion Tracking
    1. The online advertising program Bing Ads ( -> English) uses the Bing conversion tracking, an analysis service from Bing. When clicking an ad delivered by Bing, a cookie for conversion tracking (UET) is stored on your computer.
    2. UET (Universal Event tracking) collects the following data described in the Microsoft Privacy Statement and Bing Ads retains it for 180 days. UET will also collect the IP address and the Microsoft cookie (with an expiration date of 13 months). This cookie contains a GUID assigned to the user's browser, and/or an ID assigned to a user if they logged in through their Microsoft account. In general, the cookie in the relevant domain and IP address are always passed with every http request and not just via UET. Bing Ads doesn't resell this data to third parties or share it with other advertisers.
    3. For the exceptional cases in which personal data is transferred to the USA, Microsoft has committed to the EU-U.S. Privacy Shield ( The legal basis for the use of Bing Ads is Article 6(1)(f) GDPR.
    4. Information regarding the third-party provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
  6. Yandex Metrica Conversion Tracking (for Russian website only)
    1. Yandex.Direct is an online advertising program. As part of Yandex advertisement program, Yandex tracking takes place. Yandex.Metrica is an analysis service by Yandex. When clicking an ad delivered by Yandex or visiting the website, a tracking cookie is stored on your computer.
      Yandex.Metrica provides depersonalized information about our site's traffic. The available statistics include the number of users, traffic sources, and user behavior on site pages. To keep track of users, Yandex.Metrica uses anonymous browser identifiers that are stored in cookies.
    2. The services are provided and the personal information is collected and used by YANDEX LLC, a company incorporated under the Russian law, with a head office registered at 16 Lva Tolstogo St., Moscow 119021, Russia ("YANDEX" LLC), or its affiliates for particular services. You can find information about the entity that provides the service in question in the terms of use and information on the protection of your personal data in the Yandex privacy policy
      For users in the European Economic Area (EEA) or Switzerland, Yandex is represented by its Finnish entity, Yandex Oy, a company incorporated under the Finnish law, with an office registered at Moreenikatu 6, 04600 Mantsala, Finland.
    3. If you do not want to participate in tracking, you can prevent the use of cookies by selecting the respective settings in your browser (deactivation option). You will then not be included in the tracking statistics. You will find more about the Yandex privacy policy here:
  7. Conversion Tracking (for Chinese website only)
    1. In China we use Tongji baidu, an analytic service provided by baidu for analyzing success for traffic and session length. The statistics include the number of users, traffic sources, and user behavior. uses anonymous browser identifiers stored in cookies.
    2. If you do not want to participate in tracking, you can prevent the use of cookies by selecting the respective settings in your browser (deactivation option). You will then not be included in the tracking statistics. You will find more about baidu's privacy policy here:
    3. Information regarding the third-party provider: Baidu Campus No. 10, Shangdi 10th Street,
      Haidian District, Beijing 100085, People's Republic of China. Baidu Statement of Privacy Protection:

Live chat

  1. Our websites use live chat software from LiveChat, Inc., which is designed to enable the user to have a personal conversation with us in real time. LiveChat uses cookies (see above), which enable the use of our websites to be analyzed. By participating in the chat, you consent to the processing of your personal data on the basis of this data protection statement. In this context, data processing is carried out on the basis of Article 6(1)(a) GDPR. The website user is able to technically prevent web analysis by deactivating JavaScript and cookies in their web browser. Details of the required settings can be found in the instructions for the various browsers. For more information about LiveChat's terms of use and data protection, please visit
  2. LiveChat, Inc. has signed up to and follows the EU-U.S. Privacy Shield framework agreement and the Swiss-U.S. Privacy Shield framework agreement in accordance with the decree by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. LiveChat, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
  3. Information regarding the third-party provider: LiveChat, Inc. Attn: Privacy Officer, One International Place, Suite 1400, Boston, MA 02110-2619, USA,


  1. We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (such as how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's privacy policy. To access it, please click this link..
  2. You can opt out of the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites. To do this, please click on this link.
  3. Hotjar Limited, is a private limited liability company registered under the Laws of Malta with company number C 65490, having its registered address situated at Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta. ("Hotjar")
  4. Further information on Hotjar Privacy Policy ( and Hotjar's committment to compliance with GDPR (
  5. Processing of your personal data is necessary for the purposes of legitimate interests (Article 6(1)(f) GDPR).


  1. We use the LinkedIn Conversion Tracking and Retargeting functionality of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn") to measure the results of our advertising campaigns on LinkedIn, make them more relevant, and re-target visitors of our website with personalized ads on LinkedIn or other websites.
  2. For this purpose, we have integrated a tracking pixel (LinkedIn Insight Tag) on our website. The LinkedIn Insight Tag enables LinkedIn to store a third-party cookie in your browser and to collect and store the following information: Your IP address and usage patterns on our website and other websites that contain a LinkedIn tracking pixel. If you sign into your LinkedIn account, LinkedIn may combine the collected data with your account and offer you targeted advertising on behalf of us or other advertisers. You might see those advertisements on LinkedIn or on third party websites.
  3. The collected information may also be transferred to LinkedIn's servers in the USA (LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA). As LinkedIn adheres to the principles of the the EU-US Privacy Shield this transfer is based on Art. 45 GDPR (
  4. Website visitors remain anonymous to us since we only receive access to tracking data in an aggregated form.
  5. You can find further information on how to disable interest-based and targeted advertising with LinkedIn here: Advertising Preferences of LinkedIn account holders and guests. Please refer to LinkedIn's privacy policy ( ) for more information about LinkedIn's use of personal data.
  6. Processing of your personal data is necessary for the purposes of legitimate interests (Article 6(1)(f) GDPR).


  1. Our website uses the YouTube embed function in conjunction with the "Privacy Enhanced Mode" function to play videos from the provider YouTube. YouTube is a service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
  2. To allow an embedded video to be played, our website establishes a connection to YouTube's server. YouTube videos are embedded on our website using the "Privacy Enhanced Mode" function. This "Privacy Enhanced Mode" function is provided by YouTube and YouTube thereby ensures that no cookies containing personal data are stored on your device. However, your IP address and the website you visited is recorded and processed by YouTube when you play a video. Nevertheless, this information cannot be allocated to you personally provided that you are not logged into YouTube or any other Google service when you accessed the video. If you are logged into YouTube or Google, however, YouTube will assign the connection information to your YouTube account and only cookies that do not contain personal data will be stored on your device. If you wish to prevent this from happening, you either have to log out of YouTube before visiting our website or change the relevant settings in your user account.
  3. Furthermore, a connection to the Google "DoubleClick" network will be established each time you visit this website, regardless of whether you play a video or not. Connecting to the Google network will trigger further data handling processes, over which we have no influence.
  4. According to its certification under the EU-U.S. Privacy Shield data protection agreement, Google LLC (which is based in the USA) and its subsidiary YouTube guarantee that they adhere to the EU's data protection requirements.
  5. Further information about YouTube's privacy policy is available at:

This policy enters into force on 25 May 2018.